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General Info

FAQ

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Contact

Do you have any questions? Would you like to know more? Have you any suggestions? We are always very happy to hear from you. We aim to reply within 48 hours (Monday to Friday). Contact us at support@everdesk.eu.

Product

Dimensions

EverDesk's dimensions are 66 cm wide, 83 cm high and 97 cm deep.

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Cleaning and maintaining your EverDesk

We recommend a clean damp cloth and avoiding detergents. Do remember that the colour of wood can change when exposed to too much sunlight. It is also advisable to retighten the screws regularly, please keep the specially designed screwdriver in a safe place (and a place you will remember).

A few EverDesk do nots: do not place your EverDesk next to radiators or anything else that gives off heat. Do not use sanding products like scouring powder, metal polishes or cleaners that contain salmiac. Do not leave your EverDesk outside.

Unboxing and Assembly

To unbox and assemble your EverDesk, please follow the instructions on the box and the User's Manual. You will find a copy of the User's Manual in the box or you can download it here.
|We also have a film showing you how to unbox and assemble your EverDesk.

Oak from FSC® certified forests

The EverDesk is made from European Sessile oak from FSC® certified forests. This FSC® label means that the wood has been harvested to benefit communities, wildlife and the environment. Every tree is replanted for future generations to enjoy.

EverDesk Manual

To assable your EverDesk you can find your User's Manual by scanning the QR code on your box, or download the manual here.

Guarantee

The EverDesk guarantee covers defects in materials and craftsmanship for two years. The guarantee does not cover damages caused by normal wear and tear, incorrect installation, product alterations and improper use.

Payment

All payments are encrypted and processed through Stripe, upholding the General Data Protection Regulation (GDPR), the world's strongest set of data protection rules. Ensuring that all your data is kept safe and private.

We currently offer various ways of payment. If you have any payment issues, feel free to contact us on support@everdesk.eu.

Delivery and Returns

The EverDesk is usually delivered within 8-10 days. however, it is only available in a limited number. We will contact you personally if there will be any extra delay.

The costs of delivery are included in the price within the EU. If you live outside of the EU, please contact support@everdesk.eu and we will advise you on the best delivery method and any extra shipping costs and taxes.

Where is my order?

If you haven't received your order within 10 days, please contact support@everdesk.eu.

My order arrived damaged

If you receive an item that was damaged in transit or is defective, we'd be happy to send you a replacement. Just email us at support@everdesk.eu within 72 hours of receiving the item to request an exchange. In your email, please include your order number, your name, a brief note describing the damage or defect and photo's of the same.

Returns

If for any reason you are not satisfied, you can return your EverDesk within 30 days of delivery free of charge.

Please note: All returns must be unaltered, including all parts and the original packaging. Once we have received the returned item (in the condition specified) we will issue a refund as soon as possible.

To initiate this process please contact support@everdesk.eu.

FAQ

Can’t find your answer? Send us a message at support@everdesk.eu

How do I clean my EverDesk?

We recommend a clean damp cloth and avoiding detergents.

Does EverDesk has a showroom? Where can I see it in person?

EverDesk does not have a showroom at present. We have provided a wide variety of detailed images on this site to give you the best impression possible of how it looks and functions. If you like what you see and read, we invite you to purchase our desk. If you you are not completely satisfied, you can return it within 30 days free of charge.

How easy is it to assemble EverDesk?

Good question! We have tested this on people without any furniture assembly experience and they have all succeeded. And without any stress.

What is the guarantee on EverDesk?

The EverDesk guarantee covers defects in materials and craftsmanship for two years. The guarantee does not cover damage caused by normal wear and tear, incorrect installation, product alterations and improper use.

I am missing something from the packaging.

If you miss any part of your EverDesk please contact support@everdesk.eu.

What if my EverDesk arrives damaged?

Please send an email to support@everdesk.eu including pictures and a description of the problem. We will put things right as soon as possible.

Can we reach Team EverDesk by phone?

If you have any questions you can reach us by phone +31 627058661 from Monday through Thursday between 10:00 to 14:00. If for whatever reason we are unavailable, please leave a massage and we will get back to you as soon as possible. Otherwise, you can send us a mail at support@everdesk.eu and we will get back to you shortly.

What does the FSC® label mean?

The Forest Stewardship Council (FSC) is an international non-profit organisation promoting responsible and sustainable management of the world's forests. We are extremely proud that EverDesk lives up to their high standards.

I love EverDesk but I don't live in the EU. Can I still order EverDesk?

That is definitely possible. If you live outside of the EU, please contact support@everdesk.eu and we will advise you on the best delivery method and any extra shipping costs and taxes.

World Wide Delivery
Free in EU

Easy Assembly
Only 8 screws.

Free returns
30 day risk free trial

Contact

EverDesk
Adriaan Pauwstraat 2
2242LT Wassenaar
The Netherlands

support@everdesk.eu

Info

Delivery & returns

Unboxing & assembly PDF

Unboxing & assembly Film

Dimensions

EVERDESK NEWS